Terms of Service

“GrowthFactory”, “we” and “us” mean the operator of growthfactory.in. “You” means the person or business using the service. By creating an account or using the site you agree to these terms and to the Privacy Policy.

You sign in with Google or with an email address and password. You must be at least 18 and give accurate details. Keep your credentials to yourself; activity under your account is yours.

New accounts start in review. Manual Studio (templates, flyers, QR codes, captions, slideshow video) is available immediately after sign-in. AI generation, publishing and scheduling unlock only after a person on our team approves the account. We may decline or revoke approval, and we will tell you why when we do.

AI and media actions are paid for in credits. The price of each action in credits is shown on the pricing page before you run it; the amount actually charged never exceeds that estimate, and a run that fails is not charged.

Credits are bought as packs or plans. Payments in Indian rupees are processed by Razorpay; payments in US dollars are processed by Stripe. We never see or store your card number. Approved accounts receive a one-time bonus of credits; bonus credits have no cash value.

Credits are consumed when an action runs and are not refundable once used. Unused purchased credits may be refunded within 14 days of purchase on request to [email protected], minus any credits already spent. Prices may change; a change never affects credits you already hold. Taxes are charged where the law requires.

You keep ownership of the briefs, logos, images and other material you upload, and you confirm you have the right to use them. The assets GrowthFactory generates for you are yours to use and publish. Because AI output is not guaranteed to be unique, we cannot promise that a generated asset is free of third-party claims; review it before you publish it, as you would any advertisement.

You may not use the service to produce content that is unlawful, deceptive, infringing, or that a platform you publish to forbids. We may remove such content and suspend the account that produced it.

To generate output, the text of your brief and the assets you attach are sent to the AI provider selected for that action. Depending on the action and configuration these are Anthropic, OpenAI, Replicate, ElevenLabs, HeyGen, Runway, Kling or InVideo. Each processes that data under its own terms. Some actions (slideshow video, flyers, QR codes, captions in Manual Studio) run entirely on our servers and send nothing to a third party.

When you connect a social account, the network gives us a token to post on your behalf. We store that token encrypted and use it only for the publishing and scheduling actions you trigger. You can disconnect a network at any time from Connections, which deletes the token. Each network's own rules apply to what you publish there.

We aim to keep the service available but do not guarantee uninterrupted operation. We may change or retire features, and we may change prices with notice on the pricing page. If we discontinue the service, we will give at least 30 days' notice by email and refund unused purchased credits. The service and these terms may be assigned to a successor operator; your rights under these terms continue with the successor.

You may close your account at any time by writing to [email protected]. We may suspend or close an account that breaks these terms.

The service is provided as is. To the extent the law allows, we are not liable for indirect or consequential loss, for the performance of campaigns you publish, or for decisions you make based on generated scores or suggestions. Our total liability for any claim is limited to the amount you paid us in the three months before the claim arose. Nothing here limits liability that cannot be limited by law.

These terms are governed by the laws of India, and disputes are subject to the courts of Hyderabad, Telangana. If you use the service from elsewhere, you are responsible for complying with local law.